Typically users consider just the features they are going to get with a particular shared website hosting plan and end up forgetting something just as important - the service uptime. As efficient as a plan could be, regular downtimes could lead to lower search engine rank and lost customers regardless of what the explanation for them is. Naturally, not many people would come back to a site which is inaccessible half of the time, not mentioning the wasted funds if you've invested in a marketing and advertising campaign. That is why, when you purchase a new web hosting solution, you should make sure that the service shall be stable and your sites will be online always. This means a boost in traffic, or in case you have an online store, for example, higher uptime means more satisfied customers.

Service Uptime Guarantee in Shared Website Hosting

Our shared website hosting packages feature a 99.9% service uptime warranty. We can reach that goal by using a revolutionary cloud hosting platform where each service (files, e-mails, databases, etc.) has its own cluster of machines. We don't run everything on just a single web server as most providers do, so we have basically wiped out the downtime of any service and even in peak times we can balance the load between web servers for the best achievable performance of your sites. If one machine fails, the other ones in the cluster will take over in order to provide uninterrupted work of the sites. To protect yourself from infrastructural problems, our server facilities use highly effective diesel backup generators and several independent Internet providers as to ensure that website visitors will be able to reach your websites no matter what. We also have a group of skilled admins monitoring the web servers 24/7/365.

Service Uptime Guarantee in Semi-dedicated Servers

Through our semi-dedicated server solutions, you will take advantage of a 99.9% service uptime and you can now forget about any interferences you may have experienced with other service providers. Unlike the vast majority of hosting service providers, we don't handle everything on just a single web server. As an alternative, each part of the hosting service, like the file storage, e-mail messages, databases, CP, stats, and so forth., has its own clusters of web servers. If one server fails, the others shall take over, so your websites will not be affected. We employ a groundbreaking load-balancing platform which ensures the best performance of both our web servers and the internet sites accommodated on them. Various independent Internet providers and diesel generators are our backup in the event of an infrastructural problem, while a crew of experienced administrators, that is available 24/7, monitors the system in case there are software problems. With our semi-dedicated hosting plans, your sites shall be up and running no matter what.

Service Uptime Guarantee in VPS Servers

If you get a Virtual Private Server from us, we guarantee that the physical server your account is created on is going to be up and running no less than 99.9% of the time. While we are not able to control what you’ll do with your Virtual Private Server and what you install on it, we are going to make sure that the main hosting server will work 24/7 without any interruptions. Our facilities have a number of Internet providers and backup power generators to guarantee the constant work of all web servers accommodated there. If there is an issue with any virtual server on the physical one, we have a team of expert professionals to resolve it in a very timely manner and to to guarantee the other VPS server accounts within that web server will not be affected. We use only new, diligently tested hardware components for all the web servers where new virtual accounts are created.

Service Uptime Guarantee in Dedicated Servers

While we cannot control what you do with your dedicated server, what offline software and / or script-driven applications you install on it or when you restart it, we can make certain that it is accessible a minimum of 99.9% of the time. Your hosting server is going to be located in our state-of-the-art facility in the downtown area of Chicago and its uptime and accessibility will be ensured by powerful diesel backup generators and several Internet providers, so no outages or any other infrastructural problems will affect the proper work of your internet sites at any time. Our professional team of system administrators will make sure that if your server freezes for some reason, it will be restarted immediately. To prevent any possibility of breakdowns, we'll give you a server with new and extensively tested hardware components to be certain that your sites will be up and running no matter what.