One of the typical reasons to get a server of your own is that you shall have comprehensive control over the software environment and you can install anything you need. This will enable you to run applications which require particular software in order to be present on the server, which is not possible with a shared hosting server in which you could install software just inside the account, but not on a root level. In case you're not very familiar with such matters, nevertheless, you might encounter difficulties because managing a server of your own differs from managing a standard shared website hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, hence our admins can deal with different tasks which should be carried out or can resolve a variety of issues that you may experience.

Installation and Troubleshooting in VPS Servers

The upgrade comes with sixty minutes of custom work on your web server, so if you get any of our VPS servers packages, you'll be able to benefit from this service and have our administrators carry out various tasks which you cannot perform yourself or you simply have no time. They'll install and set up any piece of third-party software for you in case the installation is difficult or they can troubleshoot any program that doesn't work adequately for some reason. You'll be able to add the upgrade to your plan as many times as you would like depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left inside your billing Control Panel. Our Managed Services upgrade includes thirty minutes of custom work on your server too, but if you require more than that, you can always add the Installation & Troubleshooting upgrade with several mouse clicks through the billing area.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all our dedicated servers and provided you add it, our expert admins can assist you with everything on your machine. Such as installing any third-party software that you might want to use on the server and troubleshooting any script which performs inadequately or does not run at all. Our upgrade includes 1 hour of work and in case a particular task is not very time-consuming, we shall add the remaining time to your account. You'll be able to discover how many minutes are left in your billing Control Panel and use them anytime you need support again. The Installation & Troubleshooting upgrade could be purchased at any moment, so in case you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you need assistance afterwards, you could add it from the server billing area. Half an hour of custom work are provided with our Managed Services pack also, but if you need more work to be done on the hosting server, the Installation & Troubleshooting upgrade will be a guarantee that your apps will be installed and set up in the best possible way.