A User–Friendly Help Section
You’ll find nearly all the answers to your questions in the user–friendly Help section built into HAV Hosting’s Web Control Panel. It features a large knowledge base with regularly asked questions and exhaustive instructional articles prepared by our capable help desk support staff.
If you wish to see how an action is performed or how an issue is sorted out, rather than just reading about it, take a look at our compilation of instructional video tutorials. They address lots of different topics and will help you quickly learn how to work with the Web Control Panel.
A 60–Minute Ticket Response Time Guarantee
With all our semi–dedicated servers, we offer a 24/7/365 help desk support service with a 60–minute response time guarantee. A group of trained technical support engineers will be at your disposal to reply to all the queries that you could have. During off–peak periods, a response will be offered in even less than 20 minutes.