Customer Support Channels
A 1–hour Response Guarantee
Supplying good quality support promptly is our high priority, so we back up each shared website hosting plans plan with a one hour ticket response guarantee. The moment you send a ticket or send us an email, our user help and support staff will try all they could do to supply the most acceptable resolution for your problem and to provide you with help in a timely fashion.
A Top–quality Support Service
You can easily email us 24x7x365 with any problem you possibly have connected to our products. We have now qualified professionals on duty most of the time to provide you with instructions any time needed. You can utilize the ticket system or post an e–mail anytime, or pick–up the phone or make use of the live chat during business hours.
An Intuitive Help Section
Our Control Panel presents a detailed know–how base that’s built into all parts. In each area, you will find a Help press button which will load for you a group of step–by–step courses on how to use a specific element or accomplish a selected action. Furthermore, we have produced information online videos that allows you to get a better idea of the Control Panel’s interface.