1 hour ticket response
Quick assistance is our topmost responsibility and that is the reason why we have a team of proficient technicians who are prepared to provide a swift response to any question that you might possibly have. Simply submit your technical support ticket from your Web Control Panel and we will reply within sixty minutes in the worst case scenario. In fact, we work hard and aim for a twenty–minute customer support ticket response time.
A Premium Customer Care Service
Our tech support team members have broad experience in the shared website hosting plans field and are qualified enough to come up with a fast solution to your problem. If, however, the problem at hand is not within the competency of a client support engineer, the technical support ticket will be sent to a developer or sysadmin for additional investigation.
An Easy–to–Navigate Help Center
In the Web Control Panel you can find an intuitive Help Center section where you can get quick tips on how you can use our hosting services. You can see the answers to your inquiries in our F.A.Q. section, see more tips in the web hosting account management articles or watch our how–to video tutorials.