Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Answer Warranty

  • Each ticket that you send to the customer support Department will be handled within less than 60 mins. The normal requests will be replied to as quickly as possible. Nevertheless, if the service inquiry you have sent calls for some help from a certified administrator, we’ll send the ticket to him and will let you know about the delay.

  • Top quality support service
  • Professional Customer Support Service

  • Our client support Department will be working for you 24/7/365 to to attend to all support inquiry tickets that you submit. We offer customer support for all software applications that are pre–configured on your server. These include our in–house created Web Control Panel, the selected Operating System and the server management panel (depending on the VPS type).

  • Intuitive help center
  • An Intuitive Help Zone

  • Each section of the Web Control Panel that is provided 100% free with your VPS offers an internal articles base. You’ll find an array of comprehensive how to content articles and a variety of step by step video guides that illustrate all the basic website administration responsibilities. You can obtain them by clicking the Help or Video keys in the right corner of each Control Panel section.